Asiacell, which always strives to provide support for small projects, offers a new innovative service to the owners of these projects. Whether you are a shop owner, cafeteria, restaurant...etc, now you can control the lines of your employees and assistants and grow your business with I-Control service and the great advantages it provides.
Advantages:
- Easily distribute the package to your employees and assistants through “Asiacell Business” mobile application.
- Unlimited calls within the account lines.
- Minutes for calls and SMS to all networks and Internet as well.
- Business Ring Back Tone service that let businesses advertise for their products with every incoming call to their I-Control lines as well as customize it according to their business requirements.
Lines and packages:
This service provides 2-10 lines and 5 packages for you to choose what suits your needs.
Package prices: 20,000, 40,000, 60,000, 80,000 and 100,000 IQD.
For use in all Iraq governorates:
| Package components |
SoHo |
SoHo |
SoHo |
SoHo |
SoHo |
| I-Control 2 |
I-Control 4 |
I-Control 6 |
I-Control 8 |
I-Control 10 |
|
| Number of Maximum Connections |
2 |
4 |
6 |
8 |
10 |
| Subscription Fee IQD / 4 weeks |
20,000 |
40,000 |
60,000 |
80,000 |
100,000 |
| Minutes All Net {On-Net & Off-Net} |
200 |
450 |
750 |
1100 |
1500 |
| Mobile Internet - GB |
4 |
9 |
15 |
22 |
30 |
| SMS All Net |
200 |
450 |
750 |
1100 |
1500 |
| CUG minutes |
7,000 |
14,000 |
21,000 |
28,000 |
35,000 |
Package features
- Customers can use less line than the maximum allowed limit and upon request.
- The maximum number includes the main line.
- • Customers need to request their package type when they are activating their package and they can change it from the following next subscription.
- The package is activated for the main line only and it can be used from all lines in the account and according to the control of the main line subscriber through “Asiacell Business” mobile application.
- I-Control packages cannot be used when roaming.
- • The package is valid for 4 weeks from the day of subscription or renewal.
To get this service:
Visit one of Asiacell shops or send a message to: Business.Channel@asiacell.com or call 323.
Frequently Asked Question:
Q1. What is SOHO I-Control Business Line?
This new prepaid line from Asiacell is dedicated to small business owners across Iraq. It allows business owners to subscribe to the 'I-Control' business package and distribute its units free of charge among all lines under the account using the 'Asiacell Business' mobile app. The main subscriber line retains full responsibility for allocating these package units to the rest of the lines-subs.
Q2. What are the most important features of the new line?
The new line offers business owners the opportunity to subscribe to one of five distinct SOHO I-Control packages. Each package provides a bundle of minutes and messages to all networks, a Business Ring Back Tone service, and internet data tailored to the selected package size, subject to the maximum number of secondary lines allowed for that specific package.
Q3. Where can customers get I-Control Business line?
The new Asiacell I-Control Business line can be purchased at all main Asiacell shops, as well as through the dedicated SOHO business sales team where the subscriber shall submit the supporting documents required to practice the business to open a new business account with Asiacell.
Q4. How I-Control bundle units can be distributed to the rest of the SOHO account lines?
The I-Control main line subscriber can use the 'Asiacell Business' mobile application—available on the Play Store or App Store depending on the device—to assign the required units to each line under the account. Additionally, the subscriber can set recurring usage limits periodically for all future subscription cycles.
Q5. What are the tasks that can be done in “Asiacell Business” mobile application?
- Know the type and name of I-Control bundle, the available units for the main line, and the validity of the bundle.
- Know the total number of "secondary" lines and their numbers used.
- Label secondary lines with the names of the people who use them.
- Specify the available bundle units of secondary lines for the "current subscription".
- Set the available bundle units of the secondary lines after renewing the bundle "next subscription".
- Display the used I-Control bundle units for the secondary lines immediately when they are used.
- Display both the available and used I-Control bundle units for the main line.
- In the event that one of the secondary lines has bundle units that are not required, the main I-Control subscriber can redistribute them to the line that needs them.
- Specify the language of “Asiacell Business” mobile application.
- Review and accept the terms and conditions of “Asiacell Business” mobile Application
- Modify the units of the available bundle for the next subscription, prior to its implementation date, if necessary.
Q6. Can the subscriber increase or decrease the size of the available bundle?
Yes, but it will be effective starting from the following subscription by submitting a request to SOHO B2B sales team.
Q7. What is the Business Melody Service (CRBT)?
When activating I-Control lines, the subscriber can submit the file of the ringtone for callers to hear instead of the standard ring tone until the call is answered. This optional service is provided free of charge to all I-Control lines upon every activation. However, any subsequent request to change the ringtone file costs a 30 days subscription fee of 2,000 IQD.
Q8. Is it necessary to activate the Asiacell Melody service by the subscriber directly in the event of a request to activate the Business Melody Ringtone service (CRBT)?
No, the free Melody business service is activated by the business support team, if you subscribe directly by sending 1 to 300, you will join the standard consumer plan instead, and 1,000 IQD will be deducted upon renewal for 30 days once your 3-day free trial expires.
Q9. Are I-Control bundles automatically renewed?
Yes, the bundle will renew automatically if there is sufficient balance. If the balance is insufficient, the bundle will be suspended and will automatically reactivate as soon as enough balance becomes available.
Q10. What are the specifications of the supported business melody file for I-Control lines when it has been submitted by the customer?
It is possible to use a Mono-channel “wave” audio file of the type “u-Law” with Bitrate: 64 Kbps at a frequency Sample Rate of 8,000 Hz and Sample Size: 8 bits for a duration of less than forty seconds.
For validation, the required file can be sent by e-mail to:Business.Channel@asiacell.com
Q11. What happens if the units of the I-Control bundle are exhausted and the subscriber makes a call?
The cost of local calls and messages will be deducted according to the line tariff from the line balance as follows:
The tariff for local voice calls within Asiacell network is 2.8 IQD per second and for other networks is 4.0 IQD per second.
Q12. Can the main line I-Control bundle subscriber know the amount of the units used by each secondary line in their account?
Yes, through using their “Asiacell Business” mobile application and checking each line usage.
Q13. Is it possible to transfer the units of I-Control bundle to other Asiacell lines?
No, I-Control bundle unused units can only be transferred by the main line I-Control user within the I-Control business account lines.
Q14. Is it possible to know the remaining I-Control bundle units for each line?
Yes, this can be checked via calling the *133#, where the subscriber will receive a message showing the remaining balance for each of their units.
Q15. Is it possible to subscribe to I-Control bundle more than once?
No, the bundle is available for a one-time subscription and is renewed every 4 weeks.
Q16. Can the main I-Control bundle subscriber use “Asiacell Business” mobile application in case of changing the type of their line?
The "Asiacell Business" mobile application is exclusively accessible to customers with I-Control main lines. If a customer changes their line type, they will lose access to the application and will no longer be able to distribute bundles.
Q17. Can unused I-Control bundle units be carried over to the next subscription period upon renewal?
No. When the bundle expires, any remaining units will be expired as well and cannot be carried over.
Q18. What is the offered line validity period granted when recharging the main I-Control line with one of the recharge categories below?
The validity of the initial main I-Control line is 45 days, and if the subscriber makes any recharge, then a new validity be granted to the main line according to the table below:
| # |
Recharge amount (IQD) |
Validity (Days) |
| 1 |
1,000 |
1 |
| 2 |
3,000 |
7 |
| 3 |
5,000 |
25 |
| 4 |
10,000 |
45 |
| 5 |
15,000 |
60 |
| 6 |
25,000 |
90 |
| 7 |
40,000 |
150 |
| 8 |
50,000 |
180 |
| 9 |
100,000 |
360 |
Q19. Can I-Control subscriber change the number of lines they use in their account by adding or deleting one of the activated lines?
Yes, this can be done by submitting a request to SOHO sales team, subject to the maximum allowed lines limit for each I-Control bundle.
Q20. Is it possible to transfer the lines of consumer subscribers to I-Control lines?
No, consumer subscribers' lines cannot be transferred to I-Control lines, as I-Control lines are for new subscribers' lines only.
Q21. How to activate I-Control lines for small businesses?
To activate I-Control lines, the business sales team shall first use the Asiacell electronic registration application to enter the subscriber's data. They then submit the activation request to the B2B sales support team, including the following details:
- The main account line number for which the I-Control package will be activated.
- The name of I-Control package required.
- The total count of lines and their numbers to be activated.
- The type of package required.
- In the event of a request to activate the business melody service, the customer needs to submit the file to be activated for the lines in the CRBT system.
- Customer business supporting document through which Asiacell B2B operation support team can open the business account.
Q22. How can I-Control subscriber pay the subscription fee for the bundle?
The main line subscriber can pay the bundle subscription fee by recharging their line with sufficient balance, in accordance with Asiacell's current recharge procedures, before the bundle subscription or renewal date.
Q23. What is the price of I-Control line SIM Card?
I-Control line SIM Card is provided free of charge when activating the subscriber's business account, subject to the number of lines available for each bundle type.
Q24. Can I-Control secondary line subscribers subscribe to other Asiacell bundles?
Yes, they can, but I-Control bundle units will have higher usage priority —i.e., they will be used first.
Q25. Will the lines get suspended if the I-Control bundle for the main line is not renewed?
No, all lines will remain active, but the subscriber will not be able to use the units of the I-Control bundle. They can only use units from other available bundles; otherwise, usage will be charged as PAYG from the line balance.
Q26. Will the secondary subscriber be notified after their I-Control available bundle units are changed?
The subscriber will be notified via SMS whenever the available bundle units assigned to their line are changed. The notification will include detailed information for both the current subscription and the next subscription.
Q27. Will the subscriber be notified of I-Control bundle renewal date?
Yes, the subscriber will receive an SMS two days before the bundle renewal date.
Q28. Will subscribers be notified if one of the I-Control bundle units is exhausted?
Yes, the main subscriber will be notified by an SMS when the minutes for calls, messages and data are exhausted.
Q29. Can the main I-Control subscriber downgrade their I-Control bundle?
Yes. The main subscriber can submit a request through the Asiacell SOHO Sales Team. However, if the number of secondary lines exceeds the maximum allowed under the new bundle, the subscriber must request the deactivation of one or more secondary lines before the downgrade can be processed.
Q30. Can I-Control main line subscribers subscribe to the rest of the available bundles from Asiacell?
Yes, but the first usage priority will be for I-Control bundle units.
Q31. Can I-Control subscribers transfer credit to or from other Asiacell lines?
Yes, Asiacell balance transfer service is available for I-Control lines and it follows the same service terms as prepaid lines.
Q32. What are the specifications of the devices that can be used with “Asiacell Business” mobile application?
The 'Asiacell Business' application is compatible with both Android and iOS devices. Subscribers can download the app from any supported app store.
